2700 Neabsco Common Place, Suite 125, Woodbridge VA 22191

COVID-19 Municipal Utility Relief Program

Service Authority

Written By: Service Authority

Action Required by January 21, 2021!

You may be eligible for financial assistance to help pay unpaid water bills if you or a person in your household has lost income due to the impacts of the COVID‐19 Pandemic. Financial assistance is available through the COVID-19 Municipal Utility Relief Program.

We encourage all customers who may need assistance to apply as soon as possible, but no later than 5:00 p.m. on January 21, 2021.

Applications can be submitted:

  • Online: https://billpay.pwcsa.org/css
  • By phone: (703) 335-7950 between 8:00 a.m. and 5:00 p.m. Monday through Friday
  • On paper in one of the following ways:
    • Mail: PWCSA Customer Service, P.O. Box 2266, Woodbridge, VA 22195-2266
    • Fax: (703) 335-8949
    • Email: CustomerService@pwcsa.org
    • Drop Box or In Person: Raymond Spittle Building, 4 County Complex Court, Woodbridge, VA 22192
    • Drop Box: Wellington Operations Center, 8410 Virginia Meadows Drive, Manassas, VA 20109
    • Drop Box: Neabsco Maintenance Facility, 15801 Neabsco Road, Woodbridge, VA 22191

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